PAYMENT

All major debit and credit cards accepted.

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SHIPPING

Shipping is only available to New Zealand and Australia, at a Standard shipping rate of $7. 

 

Please allow 3 - 5 working days for delivery within New Zealand, and 3 - 10 working days for delivery to Australia.  These delivery targets are a guide only and we do not guarantee your order will reach its destination within the delivery target.

RETURNS

If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange or refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Please get in touch to return your item.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 


There are certain situations where only partial refunds are granted:

 

- Any item sold at a discounted price

- Any item not in its original condition, damaged or missing parts for reasons not due to our error 

 

- Any item that is returned more than 30 days after delivery